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| bitdefender:email-extended-security [2025/11/05 19:57] – cdc.admin | bitdefender:email-extended-security [2025/11/05 20:25] (current) – cdc.admin |
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| We have implemented the new Bitdefender Extended Email Security platform which is based on Mesh's Email Gateway Security system. This system will help protect your account against threats and will give you much more granular control over your own quarantine, white listed and/or blocked email addresses. To ensure we don't incorrectly block an email you need, a tiny fraction of your email will end up in quarantine. These emails will be shown in quarantine digests which you will receive by email three times a day: 9a.m., 12p.m. and 4p.m. Digests will only be delivered if there has been an email quanrantined since your last digest. Emails are held in quarantine for 28 days after which they are automatically deleted. It is very **IMPORTANT** that you help train your digest by understanding the following:\\ | We have implemented the new Bitdefender Extended Email Security platform which is based on Mesh's Email Gateway Security system. This system will help protect your account against threats and will give you much more granular control over your own quarantine, white listed and/or blocked email addresses. To ensure we don't incorrectly block an email you need, a tiny fraction of your email will end up in quarantine. These emails will be shown in quarantine digests which you will receive by email three times a day: 9a.m., 12p.m. and 4p.m. Digests will only be delivered if there has been an email quanrantined since your last digest. Emails are held in quarantine for 28 days after which they are automatically deleted. It is very **IMPORTANT** that you help train your digest by understanding the following:\\ |
| {{:bitdefender:screenshot_2025-11-05_134920.png?800|}}\\ | |
| {{:bitdefender:mesh-picture1.png?600|}}\\ | {{:bitdefender:screenshot_2025-11-05_152351.png?800|}}\\ |
| Once you open your quarantine digest email, it will typically appear as so: | Once you open your quarantine digest email, it will typically appear as so: |
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| You can always get in touch with us if you are still unsure.\\ | You can always get in touch with us if you are still unsure.\\ |
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| If you are waiting on an email that hasn't been delivered in a timely manner, you can manually check your quantine in two ways:\\ | If you are waiting on an email that hasn't been delivered in a timely manner (20 minutes), you can manually check your quantine in two ways:\\ |
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| {{:bitdefender:screenshot_2025-11-05_144101.png?600|}}\\ | {{:bitdefender:screenshot_2025-11-05_144101.png?600|}}\\ |