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--- threatlocker:request-access [2024/04/24 19:34] – cdc.admin
+++ threatlocker:request-access [2024/04/24 21:22] (current) – cdc.admin
@@ Line 1: / Line 1: @@
-{{pdfjs 100% > :ns:threatlocker:computersdotcalm_one-page_partner-sheet.pdf}}
+ThreatLocker is an Application Whitelisting tool that is used to protect you from ransomware attacks and stop malicious files from running in your environment.\\
+**Requesting a New Application**\\
+When you try to run a program that is not permitted (not Whitelisted), you will receive a popup informing you that the program is blocked.\\
+{{:threatlocker:1.png?nolink&400|}}\\
+If this is a program that you don't need for business, and not having this program is not interfering with your work, choose **Don't show again**. Then you will not be bothered with this popup again in the future for this program; it will be silently blocked.\\
+If you need this program for work, choose **Request Access**. The following window will open.\\
+{{:threatlocker:2.png?nolink&400|}}\\
+You can enter a message explaining what you are requesting and why you need it. Although optional, this is encouraged to help when processing your request.\\
+The email address field is also optional but encouraged. It will auto-populate whatever was inputted there last. If you leave this field empty, you will not be notified once your request is processed.\\
+**Requesting Administrator Permission**\\
+A second type of request popup you may see is a Request Elevation popup. When you try to run a program as an Administrator, you will receive the following popup. You can see it says **Request ThreatLocker Elevation** instead of **Request Access**\\
+{{:threatlocker:3.png?nolink&400|}}\\
+The Request to Elevate an Application window is filled out similarly to the Request to Run a New Program window.\\
+You may input a message explaining why you need admin privileges for this program in the 'information' box.\\
+**Popup Exceptions**\\
+Those using versions 8.2 and below or 8.2 and the option UseWindowsUAC will see the below popups when requesting Elevation.\\
+{{:threatlocker:4.png?nolink&400|}}\\
+If you have local administrator credentials, you can input them in the UAC prompt. You can click **quest Elevation** if you do not have local admin credentials.\\
+The Request to Elevate an Application window is filled out similarly to the Request to Run a New Program window.\\
+You may input a message explaining why you need admin privileges for this program.\\
+{{:threatlocker:5.png?nolink&400|}}
+You can also input your email address so you can receive a notification when your request is processed.\\
+**Confirmation of Elevation Popup**\\
+Beginning in 7.3, you will receive a popup informing you when your request has been approved.\\
+{{:threatlocker:7.jpeg?nolink&400|}}\\
+Click the **Run Now** button to run your requested application.